Q1 :What are the primary products of your company?A : different customized Laser welding machine and laser marking
machine ect.
Q2: How to do control the quality when you produce laser equipment?
A : We introduce international advanced production technology, and
strictly implement a series of measures of quality and cost control
to ensure the quality of laser machines. In addition, all
components are strictly inspected in accordance with
international standards before they are put into production.
Q3 : How can I know your machine is designed for my product?
A : You can send us samples of your product and we test it on
machine.
Q4:How long is the delivery time?
A : The laser machines will be delivered to you within one month
after the order is confirmed.
Q5 : Do you have a CE/ISO certificate?
A : Yes.
Q6 : If we do not know to use the machine, can you teach us?
A : Yes, we will, if you come to China, we will offer you free
training until you can use machine freely.During installation, we
will have our professional engineer to your country to train your
stuff to use it.
Q7 : When the machine can't work well, what should I do?
A : 1. The engineer is online for 24-hours, they can check the
problems and then give you solution way very soon.
2. All our machines have one-year warranty. If there is any
problems of machine parts under " normal use", new machine parts
will be sent to you but your side should pay the shipping cost.
3. Operation CD and manual will be offered along with
machine,ensuring you can operate the machine easily.